Terms & Conditions

Terms & Conditions

The content of terms and condition may change, move, or delete at any time. Please note that SmartWeh has the right to change the content of the terms and conditions without prior notice. For any violation of rules and regulations or these terms and conditions, SmartWeh will take immediate action against the offender(s).

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, videoclips, and written and other materials that appear as part of the site, in other words, “Content of the Site” are copyrights, trademark, trade dress and/or other intellectual properties owned, controlled or licensed by SmartWeh.

Comments & Feedback

All comment and feedback to SmartWeh will remain SmartWeh’s property

Product Information

We cannot guarantee all products will be exactly the same shown on the monitor as that is depending on the user’s monitor.


You agree to indemnify, defend, hold harmless SmartWeh, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, and/or costs (including but not limited to, legal fees) arising from your use of this site or your breach of the Terms and Conditions.

Link to other sites

Any access link to third party sites is at your own risk. SmartWeh will not be related or involved to any such website if the user’s content/product’ damage or loss have any connection with third-party site.

Inaccuracy Information

From time to time, there may be information on SmartWeh that contains typographical error, inaccuracies, omission, that may relate to product description, pricing, availability, and article content. We reserve the right to correct any errors, errors, inaccuracies, and change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return the purchased product(s) back to us with the invoice. Please refer to our “Return and Refund Policy”.


This agreement is effective unless and until either by the customer or SmartWeh. Customer may terminate this agreement at any time. However, SmartWehmay also terminates the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions.

About Us

SmartWeh established in 2020 as an insurance agency. We offer various services from Life, Building, and Travel insurance. SmartWeh also offers a renewal of vehicle policies and road tax in the online market.

Our Services

Online Offers (B2C)
Road tax renewal, vehicles policies, life insurance
Medical Cards for employees

Payment Method

SmartWeh offers payment via Visa/Master, Online banking B2C, and B2B, E-Wallet (Boost, TnG Digital, and Grab Pay)


Collected Information

We only collect the information needed for the registration procedure. The information that we gathered is provided to us by the customer voluntarily.

Personal identification Details

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, and update your status of online shopping in our site and also to update our customers without the latest news of updates/changes, promotions, and events.


Your personal information such as credit card details, bank account numbers is kept secret and confidential with us. We will never share any of your personal details with any third party. Our site(s) do apply appropriate security applications in order to keep all of our customer information safe at all times.

Changes to our Privacy Policy

SmartWeh have the right to do any changes/update to the Privacy Policy content without any prior notice to the customers.


Our company website(s) applies appropriate security applications in order to prevent the leaking of customers’ personal identification details from third parties, illegal disclosure, and hackers. However, bear in mind that any information transmitted through the internet is NOT 100% guaranteed safe and secured.

Return and Refund Policy

Subject to the terms and conditions of the policy, in the event of cancellation of the insurance contract, the insurer or insurance underwriter may refund a proportion of the premium paid, if any, provided always that no claim has been made and subject to deduction for costs and expenses incurred in the placement of the insurance cover, including but not limited to SmartWeh.com the commission, fees, and expenses.


Lot 300, Jalan Kelibang
Mukim Kuah, Kelibang,
07100 Langkawi, Kedah Darul Aman

Please email to us at [email protected] or contact us


604 961 0936


Customer Service 1: +6012 671 8361
Customer Service 2: +6012 640 7122
Customer Service 3: +6017 687 5288

Tech Support

[email protected]

Here’re some of our customer reviews

  • Naina Nurina
    Terbaik boss...tq,dh submit...jimatkan masa sgt2 hnya tggu smpai depan ruman ja...pstu free tuk quotation bg roadtax n insuran...mmg berbaloi..
    Naina Nurina
  • Muhamad Wafa Muhamad Rashidi
    Servis Terbaik, mudah, dan tidak perlu buang masa. Cuma Klik semua selesai, memang terbaik smartweh
    Muhamad Wafa Muhamad Rashidi
  • Naura Amira
    Sy dah buat...terbaik bosss!!! Hrga pon berpatutan. Mantap
    Naura Amira
  • Ahmed Ali
    Salam....insuran dan R/Tax dapat renew dengan pantas. Terbaik.
    Ahmed Ali
  • Nana Alyna
    Terbaik servis! Up
    Nana Alyna
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